Privacy Policy

I collect, process and store data from my customers and clients to run my business, provide my services and for legal reasons. This data is always kept private. Below, I've outlined what this data is and how it is collected.

I use different platforms and services to run my business. These are Ravelry (pattern sales), Paypal (payments), MailChimp (email list) and SquareSpace (website host). Their privacy policies can be found by clicking the links.

Pattern Sales
Lina Knits patterns are available via Ravelry. In order to comply with EU VAT regulations, your country of residence is confirmed via your Paypal mailing address and IP address by Ravelry. This information is only collected for tax purposes and never shared with a third party. Ravelry sales are between Pauliina Karru / Lina Knits and the customer.

Lina Knits patterns are also available on loveknitting.com. These sales are a transaction between the customer and loveknitting.com. The only information I receive from loveknitting.com is a monthly statement of earnings.

Payments
Payments for Lina Knits patterns purchased from Ravelry is handled by Paypal.
My clients have the option to pay via Paypal or bank transfer.

Receipts for transactions are stored in accordance to accounting regulations.

 Mailing List
When subscribing to the Lina Knits newsletter, you submit your name and email address in the sign-up form. These are collected and stored by the email list host, MailChimp. The email list has a double opt-in procedure and every email has an unsubscribe link. The information is only used to send out the newsletter and your information is never shared with a third party.

Tech Editing and Other Clients
From my clients, I ask for an email, name and mailing address (and VAT number, if you are registered). These are needed for invoicing, to comply with tax regulations. This information is not used for anything else and never shared with a third party.

Contact Form
You are asked to submit your name and email in order for me to be able to reply to your question or query. This information is not used for anything else and never shared with a third party.

Cookies
The third-party services used by me are: Ravelry, Paypal, MailChimp, and SquareSpace. All these services use cookies for their needs. You can control the data stored via your browser.

I have access to website analytics provided by SquareSpace and Google Analytics.

Your Rights
You have the right to receive a copy of the personal information I have of you and you have the right to change it, restrict my use of it or ask me to delete it. I will act on your request if I’m not legally obligated to do otherwise.

Controller of Your Personal Information
Pauliina Karru
Finnish business ID: 1952520-2
Email: pauliina.karru@gmail.com

Delivery

All Lina Knits patterns are instant PDF downloads. When buying a pattern from me via Ravelry, you will get an email with a download link to the pattern. If you are a Ravelry member, you will also have a copy in your Ravelry library.

Refunds & returns

Due to the nature of PDF downloads, all digital sales are non-returnable and non-refundable.

Copyright

Lina Knits patterns are for your personal use only. Do not sell, forward, copy or share them with anyone.

Still have questions or need more information?

You can email me at pauliina.karru@gmail.com.